How Do I Report A New Bug?
Should I File A Bug Report?
Our devs are always working on fixing issues in the game, and some fixes are tied specifically to app updates. Before submitting a bug report, please ensure you are running the latest version of Stumble Guys on a supported device. If you're using an out-of-date version, please upgrade the app and see if the issue persists.
You should check our Known Issues
because we might be aware of an issue and we might provide you an update there.What Should I Include In My Bug Report?
Our testing teams will do their best to squash bugs, but sometimes we need a bit of help to understand them better. Be sure to include the following when you submit a report so we're best equipped to help you out!
1. Describe what happened that was different from what you expected to happen
2. Steps to reproduce the issue, if available. What was the last thing you did or pressed before you ran into the bug?
3. Screenshots or videos of the issue, if you were able to capture them
4. Any error messages you received